Mukadder SEYHAN YÃCEL [1]
It is very natural for an individual to encounter some problems in his social relationships throughout his life. The effort of an individual towards the problems he / she encounters in order to reach a goal means that the problem solving process has started. However, problem solving tendencies may be different depending on the individual's personality traits and point of view on the problem situation. Problem solving is defined by Heppner and Petersen (1982) as dealing with problems or problem situations. In the process of problem solving, communication, thinking styles, empathy skills, critical, analytical and creative perspectives are important (Isaksen, Dorval & Treffinger, 2011; Nacar, 2010). In the solution process of interpersonal problems (Horowitz 2004) that arise as a result of problems arising in human relations, Due to the differences in orientation and approach of individuals, it is stated that individuals can use different strategies such as withdrawal, soothing, using force, reconciliation and confrontation in the process of interpersonal problem solving (Johnson & Johnson, 1995). Çam and Tümkaya (2007, 2008) examine the process of interpersonal problem solving in a sample of high school and university students in terms of negative approach to problem, constructive problem solving, self-confidence, not taking responsibility, and insistent-persistent approach. The negative approach to the problem is related to intense negative emotions and thoughts such as helplessness, pessimism and sadness experienced when encountering an interpersonal problem. Constructive problem solving, an emotion that contributes to the individual's effective and constructive problem solving when experiencing an interpersonal problem, it is associated with thoughts and behavior The persistent-steadfast approach reveals the persistent effort of the individual for problem solving in interpersonal relationships. Insecure approach reflects the lack of confidence an individual has in solving a problem; not taking responsibility means not taking responsibility for problem solving (Çam & Tümkaya, 2007).
